The old page printed the current password on screen. Storage is hashed only and resets go through a link sent to the customer's email.
No certificate on file. This account cannot be invoiced tax exempt on any channel until the document is uploaded and the legal name matches.
They can publish pieces released in the last 90 days. Anything already published stays in their store until it sells out, even after the window closes.
Without a connected gateway the store runs as a catalog with WhatsApp contact. Store terms of service have not been accepted either.
| Version | Status | Accepted by | Date | IP |
|---|---|---|---|---|
| TOS v1.0 | Pending | — | — | — |
| Trade account agreement | Accepted | Luigi JeanFrancois | 07/28/2026 16:02 | 71.192.44.8 |
Publishing a new version resets every retailer to pending and suspends checkout until each one accepts again. Plan the rollout.
| Order | Channel | Date | Amount | Reference | Status |
|---|
Down from $6,200 in March to nothing since April. Payment history is clean, so the score does not flag it — the score measures how they pay, not whether they are leaving.
| RMA | Order | Date | Amount | Reason | Status |
|---|
Days past due is the rule closest to breaking. At 15 days the invoice blocks checkout on every channel, including storefront orders that come in on their own.
| Date | Method | Amount | Applied to | Status |
|---|---|---|---|---|
| 04/08/2026 | ACH | $2,140 | INV-2088 | Cleared |
| 03/14/2026 | Credit card | $6,200 | INV-2061 | Cleared |
| 02/02/2026 | Zelle | $1,880 | INV-2034 | Cleared |
| Date | Type | Reference | Charges | Credits | Balance |
|---|
| Type | Company / contact | Code | Phone | Customer group | Orders | Score | Credit limit | Last order |
|---|