PDpdumont
W18k 18k Miami
Dashboard › Customers › Edit

52twenty LLC

UDG Pending approval
Luigi JeanFrancois · self-registered 07/28/2026 · updated today 09:14

Contact

Passwords are never displayed

The old page printed the current password on screen. Storage is hashed only and resets go through a link sent to the customer's email.

Company

Addresses

Billing

Customer group

How W18k classifies this account. Nothing else on this page sets pricing.

Tax documents

Ship-to state: Missing

No certificate on file. This account cannot be invoiced tax exempt on any channel until the document is uploaded and the legal name matches.

Preferred stock location and sales rep assigned

Team access

Sales channels

Each channel carries its own terms. Blank fields inherit the group default.

Store settings

Their own storefront, running on W18k inventory.
Not connected
New arrivals window active

They can publish pieces released in the last 90 days. Anything already published stays in their store until it sells out, even after the window closes.

Checkout blocked

Without a connected gateway the store runs as a catalog with WhatsApp contact. Store terms of service have not been accepted either.

Store terms of service

Legal gate. Checkout cannot be enabled without a recorded acceptance.
Not acceptedTOS v1.0
VersionStatusAccepted byDateIP
TOS v1.0Pending
Trade account agreementAccepted Luigi JeanFrancois07/28/2026 16:0271.192.44.8
Re-acceptance on every new version

Publishing a new version resets every retailer to pending and suspends checkout until each one accepts again. Plan the rollout.

Period

Orders by channel

OrderChannelDateAmountReferenceStatus

Buying history

YTD purchases
$24,180
−31% vs. last year
Average ticket
$1,510
16 orders
Last order
4 months ago
best: Mar 2026 · $6,200
Monthly purchases
What they buy
No order in four months

Down from $6,200 in March to nothing since April. Payment history is clean, so the score does not flag it — the score measures how they pay, not whether they are leaving.

Returns

Returned
Share of purchases
Most returned
RMAOrderDateAmountReasonStatus
Return policy on this account
Stock Returnable
Within the return window
Made to Order Final sale
Produced to order at Atelier01
Services Final sale
No goods to return
Credit score

Checkout limits

$6,380 available of $8,000 20% used
$1,620 in open invoices$8,000 line
Two days from an automatic block

Days past due is the rule closest to breaking. At 15 days the invoice blocks checkout on every channel, including storefront orders that come in on their own.

Payments

Open balance
$1,620
Past due
$1,620
Avg. days to pay
31
Last payment
$2,140 · Apr 8
Aging
Recent payments
DateMethodAmountApplied toStatus
04/08/2026ACH$2,140 INV-2088Cleared
03/14/2026Credit card$6,200 INV-2061Cleared
02/02/2026Zelle$1,880 INV-2034Cleared

Statement

07/01/2026 — 07/31/2026
DateTypeReferenceCharges CreditsBalance

E-check / ACH

Bank of America, N.A.
Business checking · 52twenty LLC
Not verified
Routing
063100277
Account
•••• •••• 8820
Next check
1017
Luigi JeanFrancois
Signature on file
⑆063100277⑆ ••••••8820⑈ 1017
Pending
Dashboard › Customers

Customers

Directory, groups, broadcast list, and store · 272 accounts
Needs attention
Directory
Showing 1–10 of 272 customersPer page 20
TypeCompany / contactCode PhoneCustomer group OrdersScore Credit limitLast order
Dashboard › Customers › New

New customer

Who are you adding?
Dashboard › Customers › New

New customer

Contact
Becomes their portal login
Company
Generated on save
Main line at the store
Billing address
5 digits, or 5+4
Shipping same as billing
Commercial
From the entry portal
PROMPT is the default on a new account · anything longer is a credit decision
The rest is set on the customer record. Credit limit, return window, sales channels, FedEx profile, store settings, checkout limits, e-check details and the tax documents are all filled in after saving. Business accounts are taxed until the certificate is on file.